Privacy Policy

This Privacy Policy describes the rules for processing personal data of users of the lokal360.pl website, operated by Igor Biały under the Lokal360.pl brand.

1. Data Controller

The Controller of your personal data is:

2. What data we collect and why

2.1 Contact form

When you fill in the contact form on the site, we collect:

• your name,
• phone number,
• company or business name (optional),
• city (optional).

Purpose: to answer your inquiry, prepare a quote, and contact you by phone regarding Lokal360.pl services.

Legal basis: Art. 6(1)(b) GDPR (necessity to take steps prior to entering into a contract) and Art. 6(1)(a) GDPR (consent given by the user).

Retention period: data is stored for the time necessary to handle the inquiry and then for up to 3 years from the last contact, unless deleted earlier upon your request.

2.2 Cookies and analytics

The website uses:

• Google Analytics (GA4) — for website traffic analysis (number of visits, traffic sources, user behaviour). Data is anonymised and processed by Google LLC according to their privacy policy.
• Google Tag Manager — for managing analytics scripts.
• Microsoft Clarity — for anonymous session analysis (heatmaps, click recordings without personal identifiers).
• Google Maps / Street View — to display interactive 360° tours. Google may set its own cookies when these are loaded.

The site uses Google Consent Mode v2: analytics and advertising are disabled by default and enabled only after your consent given via the cookie bar. You can also disable cookies in your browser settings.

3. Data recipients

Your data may be shared with the following entities:

• Google LLC — for analytics services (Google Analytics, GTM) and maps (Google Maps).
• Microsoft Corporation — for anonymous session analytics (Clarity).
• Mail server operator — solely to deliver the contents of the contact form.

Data is not sold or shared with third parties for marketing purposes.

4. Your rights

Under GDPR, you have the following rights:

• Right of access — you can request information about the data being processed.
• Right to rectification — you can request correction of incorrect data.
• Right to erasure — you can request deletion of your data ("right to be forgotten").
• Right to restriction of processing — you can request suspension of data processing.
• Right to withdraw consent — if processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint — you have the right to file a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, Poland.

To exercise these rights, contact: [email protected].

5. Data security

We use appropriate technical and organisational measures to protect data against unauthorised access, loss, or destruction. The contact form is transmitted via a secure HTTPS connection.

6. External links

The site may contain links to external websites (e.g. Google Maps, Instagram, LinkedIn). We are not responsible for the privacy policies of these services.

7. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy. We will inform of material changes by updating the date at the top of the document. Please review this page periodically.

8. Contact