An alternative to a 360° agency,
for a small business.

01 / 08 Is Lokal360 really a 360° agency or a freelancer?

Lokal360 is a one-person studio run by Igor Biały with AI agents in the background (Claude Code by Anthropic). Formally not an agency in the sense of a company, but in practice we deliver the same scope as a 360° agency (tours, websites, systems, SEO, GBP, content). The client gets a VAT invoice. Lokal360 is the personal brand of Igor Biały; invoices are issued by a business incubator (a verified billing partner, full B2B compliance).

02 / 08 How does one studio run 6 areas better than an agency with 6 people?

AI. Specifically: Claude Code by Anthropic helps build websites, language tools support content editing, AI graphics produce supporting materials, custom tools run SEO audits. A classic agency uses the same tools, but adds the cost of 5 full-time staff. Lokal360 delivers the same result as such an agency, but without adding the cost of a team.

03 / 08 What if Igor gets sick or goes on holiday, who handles the business then?

A plan for that case: 2 trusted freelancers (a developer + a 360° photographer) who have worked with the studio for years and know how Lokal360 works. In case of absence, the client gets a notification with the substitute's number. Plus: most of the work goes through Claude Code, so even during holidays I make small changes to the site remotely.

04 / 08 Do I sign a contract with a fixed term?

No. All subscription services (website care, local visibility) are on a contract with no minimum term. You can cancel at any time with 30 days' notice. One-off projects (website, tour) are paid 50/50 (deposit + after delivery).

05 / 08 Do you serve businesses outside Warsaw?

Yes, Lokal360 serves the whole country. 360° tours require a personal presence (travel included across Poland), the rest of the services (website, systems, SEO, GBP) are remote. Main cities with dedicated pages: Warsaw, Kraków, Wrocław, Poznań, Gdańsk, Łódź, Katowice, Lublin.

06 / 08 What does a typical client onboarding look like?

Step 1: a 30-minute qualifying call (phone). Step 2: a written offer with specific dates within 1 business day. Step 3: after acceptance, sign the contract electronically (DocuSign), a 50% deposit. Step 4: delivery. Step 5: handover + final invoice. Typically the whole process from first contact to a result in Google is 3-4 weeks.

07 / 08 Can I order just one service instead of a package?

Yes, all 6 areas are available separately. If you want only a 360° tour, you order just the tour from 890 PLN. If only a website, from 1,299 PLN. Packages exist for the discount (15% on the Komplet package) and convenience (one onboarding instead of 6), but they are not mandatory.

08 / 08 Do you have references from similar businesses?

Yes. Reference projects: Masala Wrocław (restaurant, +25,000 tour views), YOI Ramen Warsaw (ramen bar, ★4.6 from 263 reviews), MOXO Wola (event space), Tatra Cottages (holiday cottages + website + booking system), Volver Kraków (restaurant). All available to view in the Projects section.